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Account services must be available before you can follow the account and dashboard steps below. The public website can be available before registration and sign-in are ready. A notice above the public page content says Account services are not available yet when account access is unavailable.

  • New account: Register, then complete organisation setup. Read Current account setup limits before starting billing or adding the first site.
  • Invited account: open the invitation email and accept the invitation.
  • Daily checks: open Home, then open a site that needs attention. Press Ctrl+K (Cmd+K on a Mac) to find a site, a settings page or a help article.
  • Connect a site: open Sites, add the site, then use the Setup tab on its page.
  • Review a month: open Reports.
  • Manage your account: open Profile.
  • Get help from Sentinel Support: open Support in the dashboard, or see Support.
  • Recover access: use Forgot password or contact your organisation administrator.